IVR Instructions

IVR Instructions
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As many of our customers may have noticed our phone system has taken leaps and bounds for being able to make bookings without the need to speak to one of our control staff.

What are your options?

Firstly it will require your collection address this will be the four most used addresses from a 150 day period

Fourthly the options will be for the required vehicle type of which there are six options

Secondly it will ask when you would like the booking asap, later today or for a future date

Your booking has been made!

Thirdly it requires a destination it will give you an option of three most used on your profile

Once your booking has been dispatched you will receive a message containing the link to pay for your vehicle in advance

Do you have some feedback on our system?

Let’s build it together.